Hi, I'm Joaquin Fagundo. Welcome to my profile!

Joaquin Fagundo's Bio:

 

Joaquin Fagundo aka Jack, is an IT Executive bringing 20 years of experience providing leadership and hands-on management of medium to enterprise scale clients and an expertise in the following areas:   

  • Data Center Transformation, Rationalization and Consolidation

  • Infrastructure Design & Implementation 

  • Budget & Cost Control

  • Proposal Development & Analysis Consulting  

  • Strategic Planning & Integration

  • Project / Program Management

  • Client & Personnel Management

  • Vendor Management

He joins HCL as the Program Director assigned to The Walt Disney Account and since has been promoted to Associate Vice President.  Jack has built a solid reputation with senior management of Tata Consultancy Services, Nielsen Ratings, PwC, Oracle and many others by being able to effectively engage on assigned projects to meet budget and time constraints ensuring client satisfaction.

Successfully leading various project implementations, focusing on IT Business and Program Management in a number of industries; Financial, Manufacturing, Media Technology, Hospitality and Consulting with a proven success in managing full project lifecycles and possess a deep understanding of how to utilize technology in order to deliver enterprise solutions that meet requirements of business.

Prior to joining HCL, Jack worked for Oracle Consulting in the Systems Performance and Architecture division where he held responsibility across data center operations for several global fortune 500 clients within the US.  Prior to that, he worked for TCS holding several titles and upon his departure, was the Sr. Director of Data Center Operations and Transformation, responsible for multiple client data center migrations and consolidation within US, APAC and EU regions.

 

Vendor Relationship and Executive Management

Key to success has been the willingness to work closely with vendors and contractors.  Providing excellent written communications in the form of RFPs and RFIs with a level of detail that enables potential vendors to know exactly what is expected and what they will be required to deliver eliminates much of the friction that can develop and sour vendor relationships on projects.   A clear and detailed understanding of each project undertaken coupled with excellent verbal communications skills are an asset that is much appreciated by senior level management. 

Being part of steering committees and playing roles in Senior Level Management has established confidence and reputation when working closely with other C level Executives, a niche Jack now strongly possess.

Managing as many as 16 direct reports with over 600 cross functional resources, has gained his experience in personnel management and candidate selections and has built his reputation as a strong team leader. 

 

Financial Budget Development and Cost Control

Joaquin Fagundo has honed budget development and cost control skills by acquiring the tools to clear away the fog that can develop in high pressure environments as issues arise and unanticipated events that are introduced to a project.  Experience has taught that accurate cost and resource planning leads to realistic budgeting and control of the all costs associated with a project.   Management should never be in doubt about the costing impact of a project life-cycle.  In addition, has held direct responsibility over budgets exceeding $50M yearly. 

He's also gained thorough knowledge of accounting practices within business that have helped in understanding functionality with General Ledgers, Accounts Payable and Receivables, Inventory Controls and warehousing and business closing cycle and requirements.  This experience has helped him assist is some of the most critical corporations in determining ERP selection and implementations such as SAP and Oracle platforms helping standardize corporate image. 

 

Regulatory Agency Compliance

Working with Financial Institutions has instilled the importance of compliance with federal, state and local regulatory agencies and has equipped him with the tools to implement, maintain and verify compliance with regulatory agency rules and regulations to protect the interests of the corporation and the corporation's customers.  Guidance of SOX Compliance and IPO process has also become part of his portfolio of services.

Jack was born and raised in Miami, FL and holds a Master’s of Science in Information Technology Management and has been in the IT field for over 20 years.

 

Joaquin Fagundo's Experience:

  • Associate Vice President Service Delivery and Infrastructure Operations at The Walt Disney Company Relationship at HCL America

    As HCL's Delivery Head, steer operations and delivery decisions of managed services, global data center's and infrastructure services across The Walt Disney Company and it's multiple business segments; Worldwide Parks and Resorts, Consumer Products, Studio Productions, ABC Television Group / Media / Radio and Corporate. Manage a diverse and global team of over 500 cross functional resources with a strong offshore presence, primarily engaged in Service Delivery, PMO, Architecture and Infrastructure. Drive service improvement and service levels across delivery of operations. Steer contractual commitments and manage engagement P&L and budget of over $50M yearly. Lead resource staffing and supporting model; hire/fired decision, training, goal setting and appraisals within US and offshore in a global hybrid model. Act as the last point of escallation to Disney's executive leadership.

  • Sr. Technical Director, Consulting Programs - Data Centers at Oracle

    Steer the Systems Performance and Architecture division for the consulting practice of large engagements of Data Center transformation and renewable infrastructure programs. Guide successful implementation of integrated business solutions ensuring high quality and timely deliverables and hold accountability across operations and program P&L and budgets in excess of $150 million. Provide direction and mentoring of project teams and subject matter experts in a large global and matrix environment to ensure client engagements stay within budget and target milestones. Drive ITIL practice with a strong focus on capacity, availability and change management. Influence decision at the leadership level of customer organizations and negotiations dealing with key stakeholders and vendors and act as single point of escalation for engagements. Recommend and provide advisory services for Data Center technologies; power, HVAC, containment, cabling, monitoring, disaster recovery and business continuity meeting ISO standards and SAS compliance. Ownership of end-to-end client delivery, acceptance and sign-off.

  • Sr. Director, Global Data Centers and Program Operations at Tata Consultancy Services

    Responsible for numerous client initiatives primarily focused on Data Center Transitions and Operations. TOC of global migrations programs for Nielsen, PwC, Avery Dennison and other fortune 500 companies. Direct global resource and budget management with ownership across technical solutions and implementations. Closely monitor vendor deliverable and SOW engagements and work closely with PMO to apply processes and ITIL enhancement that closely align SDLC methodology meeting program requirements. Play role in senior management committee and steer operational decisions, asses cost and suggest solutions that exceed ROI expectations.

  • Chief Technology Officer at Clertech Inc - Cleartel Communications

    Direct the technology vision of the company's IT initiatives. Implement and enforce standardizations across 5 location throughout the US and international market and support new business initiative by developing IT requirements. Drive general business planning, procurement and budgeting in excess of $40 million across the IT organization to maintain company operations and competitiveness. Recruit and develop a strong team of multi disciplined professionals to help achieve company's strategic goals. Work with company executives to execute strategic plans and technology focus by implementing enterprise IT solutions. Build Data Center and Call Center enviornments and architect and managed Data Center's future planning and expansions and its impact and risk assessment to customers. Ensure Business Continuity and design Disaster Recovery plan and evaluate systems and technology alternatives to recommend best methods of project and product implementations.

  • Sr. Director of Information Technology - Global at Georgia-Pacific LLC / DANTZLER

    Spearhead all efforts of the Information Technology and Telecom department for a manufactuing import and export company that comprises of 8 offices and 78 warehouses throughout the US, Caribbean and Latin America. Play role in steering committee, contributing to the definition of key strategic business objectives leveraging company's capability. Chief Consultant on technology to the CEO and Executive team. Responsible for Oracle E-Business suite migration with financials, manufacturing, CRM, POS, warehousing, inventory and asset management modules from an SQL Legacy system to increase revenues to over 20% yearly. Planed and executed a migration of business critical systems to a Co-Location Datacenter that helped maximize production time to more than 99%. Additionally, designed company wide disaster recovery plans and procedures for business continuity. Introduced and managed key vendor relationships that saved over 15% of the company's technology expenses.

  • Vice President Technology Services and Infrastructure at MTM Technologies

    Managed and oversaw on-time development, implementation, and configuration of large-scale integration and managed projects for high-profile clients, including Doubleclick.com, NY Federal Reserves, HotJobs.com, Republic Industries, ABN Amro Bank, and Banco Popular to include migration, build and consolidation of global infrastructure operations.

Joaquin Fagundo's Education:

  • Corllins University

    Master of Science

Joaquin Fagundo's Interests & Activities:

Music Engineering and Production, Cutting Edge Technology, Spending time with family and friends or simply relaxing at home.